📄 MINDLECT  TERMS & CONDITIONS

Effective Date: 29 March 2025

Owner: Zorigen (Pty) Ltd

Contacts:
support@mindlect.com (Support Queries)
admin@mindlect.com (General Queries)

1. Introduction

Welcome to Mindlect (“the Platform”). Mindlect is an online Learning Management System (LMS) owned and operated by Zorigen (Pty) Ltd, providing digital learning solutions for creators, institutions, businesses, and individual learners.

By accessing or using Mindlect, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue usage immediately.

2. Definitions

• “Mindlect” refers to the LMS Platform operated by Zorigen (Pty) Ltd.

• “User / Learner” means any individual accessing courses, subscriptions, or digital learning content.

• “Instructor / Creator” means any individual or organisation delivering or selling courses through Mindlect.

• “Courses” means digital learning content including videos, text, tests, files, modules, and materials.

• “Subscription” refers to monthly, yearly, or recurring access to content or services.

3. Eligibility

To use Mindlect, you must:

• Be at least 13 years old (minors require guardian consent).

• Agree to these Terms.

• Provide accurate registration details.

4. Account Registration

Users must create an account with accurate information.

You are responsible for:

• Keeping your login credentials secure

• All activity performed under your account

• Not sharing your account with others

Mindlect may suspend or terminate accounts that violate these Terms.

5. Use of the Platform

Users agree not to:

• Access or download content illegally

• Resell or redistribute course materials

• Upload harmful, illegal, or copyrighted content

• Interfere with platform functionality, security, or other users

Mindlect reserves the right to remove content that violates these terms.

6. Payments, Billing & Pricing

Mindlect offers:

• Subscription-based access

• Once-off course purchases

• Institutional or bulk-access plans

Prices may change at any time.

Subscriptions renew automatically unless canceled before the renewal date.

Mindlect uses secure third-party payment gateways (e.g., Paystack, Stripe).

Mindlect does not store full credit card details.

7. Refunds

Refunds follow our 7-Day Conditional Refund Policy, detailed in the Refund Policy document.

In summary:

• Refunds are available within 7 days ONLY if:

  • The course or content was not accessed beyond 10%, OR

  • A platform malfunction prevented access

• Subscription renewals are non-refundable, unless not used

• Completed courses or downloaded materials are not eligible for refunds

8. Instructor Content & Licensing

Instructors retain ownership of their content but grant Mindlect a license to:

• Host

• Stream

• Distribute

• Display

  their course content to enrolled learners.

Mindlect may promote courses using thumbnails, titles, and descriptions.

9. Intellectual Property

All platform software, features, branding, and design belong to Zorigen (Pty) Ltd.

Users may not reproduce or reverse-engineer any part of the system.

Course content remains the property of creators unless otherwise stated.

10. Termination

Mindlect may suspend or terminate user accounts for:

• Violating terms

• Fraudulent activity

• Abusive or harmful behaviour

• Payment issues

Users may delete their accounts at any time.

11. Limitation of Liability

Mindlect is provided “as is.”

Zorigen (Pty) Ltd is not liable for:

• Loss of data

• Instructor-provided information

• Downtime due to maintenance

• Third-party payment issues

12. Changes to Terms

Mindlect may update these Terms at any time.

Continued usage of the platform implies acceptance of the updated Terms.

13. Contact Information

For questions or support:

📧 support@mindlect.com (Support Queries)
📧 admin@mindlect.com (General Queries)